Jun. 26, 2022
Quality, in part, could be considered “a product or service free of deficiencies” — which is how the American Society for Quality (ASQ) defines the word. And in construction, as well as equipment rental, quality often is associated with manufacturing and the pursuit of producing a physical product with zero defects.
But, while quality certainly impacts manufacturing and production, all functions and all businesses — not just manufacturing — can benefit from defining and deploying quality management systems throughout their organization.
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