A program focused on health and safety while operating in a new business environment.
Turning rental staff into rental professionals.
ARA Insurance is the leading insurer of American Rental Association members. Because rental is our only business, we have a stake in your success.
ARA offers many opportunities to network and learn from your peers
ARA supports the equipment and event rental community through initiatives that serve the industry.
With ARA Rentalytics, ARA members can access macroeconomic data and information about what's happening with revenue and drivers of rental revenue.
Each issue is packed with information, including risk management advice, store profiles, business management stories, products and much more.
Our phone skills training focuses on the core areas of:
We train your agents in these skills, record actual calls, and then coach your agents each month as they develop the skills. Our advanced Artificial Intelligence software evaluates the calls providing detailed indicators of performance and our coaches assist your agents to meet their goals.
ARA has partnered with Listenforce to offer members the following:
Customers want more than just a brand’s products or services. They want to feel heard, valued, and understood by the brands they support. Good listening leads to better revenue.